Terms and Conditions

Refunds and Exchanges - All Sales Are Final!

	Before completing your order, please carefully review your order and make sure that you have selected the correct performance date. Mistakes can not be rectified after the sale has been confirmed.
	There are no refunds, cancellations or exchanges.
	All convenience fees and shipping charges are non-refundable.

Refund Policy for Cancelled or Postponed Events

Occasionally, performances are cancelled or postponed due to weather conditions or situations affecting the performers, staff or audience.  If the performance is postponed or rescheduled, the tickets will be honored for the rescheduled date and no refunds will be issued.  Refunds will we issued only if a performance is cancelled in its entirety.  Refunds for rescheduled performances will not be provided.  If a performance is cancelled and not rescheduled, refunds will automatically be applied to the credit card used by the customer at the time of purchase.  In such instances, refunds will generally appear on the next account statement depending upon the billing cycle.  Refunds for cancelled performances include only the ticket price.  Convenience fees, shipping charges & facility fees are non-refundable.

Convenience Fees

A convenience fees (service charges) are assessed for each ticket purchased for the ease of purchasing tickets remotely (either on a PC or by phone).  The convenience fee is priced per ticket to be as low as possible so that the purchaser does not pay more than is absolutely necessary.  These convenience fees are always non-refundable.

Ticket Order Processing

Ticket orders are processed only after the purchaser’s billing address has been verified. Occasionally incorrect billing or credit card account information is received for a ticket order that can delay processing and delivery.  In these cases, attempts will be made to contact the purchaser using the information provided at the time of purchase.  If the purchaser can not be reached, the ticket order may be cancelled and the tickets sold to another customer.

Print-At-Home

If you have selected to receive your Print-At-Home tickets, the ticket order confirmation will be sent to the email address listed on the ticket order. The purchaser must print out every ticket.  If multiple tickets are ordered, each ticket must be printed. Each Print-At-Home tickets must be presented for entry into the performance. The confirmation number can not be used for entry.

Tickets may be reprinted for the purchaser’s use only.  The unique two-dimensional bar code printed on all tickets will allow ONLY ONE ticket, the first ticket, to enter the performance.  The purchaser agrees not to sell, reproduce for sale, alter, or counterfeit the ticket for any reason, and assumes all financial liability for the copying of the unique, bar-coded ticket.

Will Call

If you elected to have your tickets held at Will Call, you will need to bring a printed copy of the ticket order receipt to the theater on the day of the event to pick up the tickets and gain admittance.  We are not responsible for tickets ordered but not picked up at Will Call.  By agreeing to these terms, purchasers waive their right to any refund for tickets not picked up.

Standard Mail

If you have selected United States Postal Service as your delivery method, please allow at least 14 days after your order is made to receive your tickets.  Tickets sent via U.S. Postal Service can be sent only to the verified billing address within the U.S. or Canada.

Amount of Tickets per Customer

When purchasing tickets, you are limited to a specified number of tickets for each performance.  This amount is included on the performance page and is verified with every transaction.  This policy is in effect to discourage unfair ticket buying practices.  Orders exceeding the ticket limit may be cancelled without notice.  This includes duplicate orders having the same name, billing address or credit card.

Disclaimer

By agreeing to these terms, purchasers will not hold Dancin’ Unlimited responsible or liable for any services provided by any venue, promoter, dance company or performer deemed unsatisfactory.  We disclaim any and all liability for the acts, omissions and conduct of any third party, patron, performer, advertiser and/or sponsors.

Our Privacy Policy

Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent.  At this time, we have no effective means to obtain and track parental consent.  Therefore, we must prohibit the submission of personal information from children under the age of thirteen years.  By purchasing a ticket to any performance, you are stating that you are over the age of thirteen years.

 

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